Terms & Conditions


Exchange and Returns


To all of our clients :

Our  Return Policy is as follows:

  • Every sale in the online store and in the showroom are FINAL SALE. We do not accept refunds or exchanges. Please be aware before buying.



To all of our clients :

 Return Policy is as follows:

  • Every sale in the online store and in the showroom are FINAL SALE. We do not accept refunds or exchanges. Please be aware before buying.

  • All boots and shoes in the store have a one year warranty. This warranty covers manufacture defects only. First six months within the day of purchase, the warranty is free. After six months of purchase to a year, the customer will be charged a warranty fee of 50% of the original price of purchase. 

  • No RETURN LABELS are included with any purchase. If merchandise needs to be in fact returned all shipping expenses will have to be covered by the customer.
  • If purchased item is not readily available, back-orders could last between 4 and 12 weeks. 
  • If the purchased merchandise in warranty is in fact discontinued by the manufacturer or no longer available, the customer will get notified and a replacement merchandise with similar characteristics will be selected.
  • If any exceptions are made in regards to our Return Policy, this decision would be made by the company management. 

Payment Policy

Credit Cards

We accept MasterCard, Visa, American Express and Discover. Simply follow the checkout process, and enter your credit card information as requested. Your credit card is charged at the time of purchase. We only accept credit cards with the Visa, MasterCard, AMEX or Discover logo.

Pre-Paid Credit Card

If you are using a Visa, MasterCard or American Express pre-paid credit or gift card, register the card by calling the card-issuing bank. During the checkout process, please ENSURE the billing address MATCHES the address used when registering the card. If there is an address mismatch, the transaction may be declined and a hold may be placed on your card. Please contact the card-issuing bank if this occurs. If this occurs you must rectify with the bank and we cannot process your order until payment has been secured.

Gift Cards

We currently do not accept Gift Cards.

Declined Payments

If your card is declined, you will receive an error message. Your card will not be charged, and no order will be processed. There may be a pending transaction on your account until your card-issuing bank removes the authorization. This usually happens within 2-5 business days. Your card may be declined for the following reasons:

  • General decline - This is usually caused by insufficient funds or a credit-limit issue. Contact your card-issuing bank for further details.
  • AVS (Address Verification System) mismatch - The billing address you entered during checkout does not match the mailing address associated with your credit card billing statement.
  • Card code mismatch - The 3-4 digit CVV2/CVC2/CID code on the back of your credit card, or front for AMEX, does not match what was entered during checkout.


To make a purchase using PayPal, select PayPal as your payment method. You will find this payment method on the shopping cart page. This will take you directly to paypal.com where you will log in enter your billing and payment information. Once you are logged in, you will be directed back to the shopping cart page on our site to confirm your order.

Money Order, Personal Check, Business Check or Cashier's Check

We currently do not accept nor process Money Orders, Personal Checks, Business Checks or Cashier’s Check for payment.

Sales Tax              

We are required by state law to enforce a sales tax on all orders shipping to anywhere in the state of Florida.

Ship to Destination

- United States

We are able to ship to anywhere in the Contiguous United States along with Alaska, Hawaii, Puerto Rico and the US Virgin Islands.

- International

It is our intention to be able to service all of our customers around the world.  We are pleased to accept international orders with the understanding that you may encounter elevated shipping costs via FedEx.  Likewise, please be advised shipping time may be longer than usual due to distance.