Terms & Conditions

 

Exchange and Returns

Returns

To all of our clients :
Our new & revised Return Policy are as follows:

At the time of purchase (online or in-store purchase(s) Allow the customer to process an Exchange within the first 30 days from the date of purchase With the exception that the original merchandise is in fact at a 100% condition for us to be able to re-sale to a future customer. If the original merchandise is in fact used this will be considered a FINAL SALE. No Cash / Credit Card Refunds will be available... NO EXCEPTIONS!! Only exchanges. If any exceptions are made in regards to our Return Policy then and only then this decision would be made by the company management and it would be treated by a Case-By-Case situation. Thank You For your understanding!

Payment Policy

Credit Cards

We accept MasterCard, Visa, American Express and Discover. Simply follow the checkout process, and enter your credit card information as requested. Your credit card is charged at the time of purchase. We only accept credit cards with the Visa, MasterCard, AMEX or Discover logo.

Pre-Paid Credit Card

If you are using a Visa, MasterCard or American Express pre-paid credit or gift card, register the card by calling the card-issuing bank. During the checkout process, please ENSURE the billing address MATCHES the address used when registering the card. If there is an address mismatch, the transaction may be declined and a hold may be placed on your card. Please contact the card-issuing bank if this occurs. If this occurs you must rectify with the bank and we cannot process your order until payment has been secured.

Gift Cards

We currently do not accept Gift Cards.

Declined Payments

If your card is declined, you will receive an error message. Your card will not be charged, and no order will be processed. There may be a pending transaction on your account until your card-issuing bank removes the authorization. This usually happens within 2-5 business days. Your card may be declined for the following reasons:

  • General decline - This is usually caused by insufficient funds or a credit-limit issue. Contact your card-issuing bank for further details.
  • AVS (Address Verification System) mismatch - The billing address you entered during checkout does not match the mailing address associated with your credit card billing statement.
  • Card code mismatch - The 3-4 digit CVV2/CVC2/CID code on the back of your credit card, or front for AMEX, does not match what was entered during checkout.

PayPal

To make a purchase using PayPal, select PayPal as your payment method. You will find this payment method on the shopping cart page. This will take you directly to paypal.com where you will log in enter your billing and payment information. Once you are logged in, you will be directed back to the shopping cart page on our site to confirm your order.

Money Order, Personal Check, Business Check or Cashier's Check

We currently do not accept nor process Money Orders, Personal Checks, Business Checks or Cashier’s Check for payment.

Sales Tax              

We are required by state law to enforce a sales tax on all orders shipping to anywhere in the state of Florida.

Ship to Destination

- United States

We are able to ship to anywhere in the Contiguous United States along with Alaska, Hawaii, Puerto Rico and the US Virgin Islands.

- International

It is our intention to be able to service all of our customers around the world.  We are pleased to accept international orders with the understanding that you may encounter elevated shipping costs via FedEx.  Likewise, please be advised shipping time may be longer than usual due to distance.

 Backorders

If you order an item that is temporarily unavailable from the manufacturer, we will collect payment at the time of purchase. You will receive an email notice about your backorder with an estimated shipping date. If you are not interested in waiting, please contact our customer relations team at 305-629-9029 (Mon. - Fri.  10AM – 6PM   Eastern Time). We will be happy to recommend an alternative style or simply refund your purchase.

 

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